It happens from time to time that your travel gets delayed. Maybe a few hours or like our client who traveled this year(2018) to France, who got stuck a few extra days due to the travel strike...to their delight and comfort, we were able to assure them that her pets would be cared for until they returned.
In fact, we send an email out to you to confirm you have arrived home safely. If we don't hear from you in 24 hours, we stop by or keep visiting your furbaby until we know you are home!
Don't worry we are aware how quickly things can change. If your plans change and you need to cancel your trip, we'll hold your deposit for you to use when your are ready.
Did you get stuck somewhere? Don't sweat it! We've handled everything from traffic strikes in France, long unplanned hospital recoveries, to being trapped in Hilton Head for months due to Corona Virus travel restrictions.